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Pets Policy

Pets are not allowed to enter into CNCC, except for the following three cases.
1. Guide dogs
2. Animals involved in performance or activity
3. Police dogs on duty

In these cases above, written application is needed from the Centre, and the approved animals or pets must be on a leash, or in an enclosed pen and under control at all times. The owner must take full responsibility for the animal(s). Where animals are being used as part of an exhibit or performance, the operator must demonstrate compliance with relevant animal protection and welfare requirements.


Disabled Facilities

CNCC is the first-class architecture, according to :
,Rules of disabled facility designing of the city roads and architectures
,Regulations by Beijing City Management Department

Disabled facilities within CNCC include:
,Disabled parking stalls
,Disabled favored design and facilities at the entrance (including the gradient, wheelchair ramp, handrail platform, lobby, pass width, door width )
,Disabled Access Sign


Safety and Security

The world may present heightened security challenges but we at CNCC Grand Hotels have always considered guest comfort and safety as our first priority.

To this effect, we would like to advise you of a few of the proactive programs that are an integral part of our daily operations in all of our hotels. These include:
,Reinforcement of our staff awareness program that states "All staff are part of the security team" and are responsible for looking after your safety and security.
,CNCC properties being equipped with the latest closed circuit television and recording technology (CCTV) at key areas which are monitored by trained security officers on a 24 hours a day, 7 days a week basis.
, Comprehensive Security Audits conducted regularly of CNCC Grand hotel.
, Dedicated Fire/Life/Safety Officers appointed at each property whose responsibility is to monitor vigilantly and maintain our fire/life/safety systems.
, Security staff participation in security workshops to ensure they are thoroughly trained to deal with emergencies of all types.
, Cross functional emergency response teams on site at each of hotels 24 hours a day, 7 days a week.

CNCC Grand Hotel is renowned for the luxury experience it provides guests and you can rest assured that we will do our utmost to ensure your well-being safety.
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